What is your cancellation policy?
Cancellations that are made sixty 60 or more days prior to the arrival date will forfeit their advance payment of 50%. Cancellations or changes that result in a shortened stay that are made within sixty (60) days or less of the arrival date will forfeit the full payment. Early departure does not warrant any refund of rent or deposit.
Is there parking for weddings or events?
We have limited parking at the home. We have a two car garage and parking for 8 vehicles in the driveway. There is additional street parking. However, our wedding planner will be able to help you with this and other organizational details.
Do you provide chefs, maids, etc.?
We provide daily housekeeping service for 4 hours per day to take care of linens and towels and also perform light housekeeping. Also, we employ a property manager who will be onsite to take care of the pool and grounds, perform routine maintenance, and take care of any unexpected repairs or maintenance to the home. A personal chef can be hired for daily service or for special meals. Our Booking Manager, Hector Merino, can take care of making these arrangements for you.
Are we expected to provide gratuity to the staff?
We suggest the usual gratuity of $3 USD to $7 USD per day per guest per employee which includes the chef, housekeeper, houseman, and any additional staff. If you prefer, up to 10% of your accommodation expenses as a total to your villa staff is also customary. Your gratuity is greatly appreciated and may be given daily to each staff member at the conclusion of your stay. The villa does not accept credit cards, cash only.
Do we have a wedding planner on staff?
Yes, we have an outstanding wedding planner on staff. However, if you have your own wedding planner, we are happy to work with you and the planner to make sure that the planning process is as simple as possible.
How are reservations and payment made?
Reservations and payment are made through the VRBO website by Echeck or credit card. If booking an event, please contact owner for more information.