What is included in the price of the event rental fee?
The fee for the event rental only includes the use of the space. We will have our property manager onsite to help with organization and answer questions about the property. We also provide a cleaning person to keep the bathrooms clean during the event. We do have a chef on staff who would be happy to give you a price for catering your event. We are happy to recommend several excellent wedding planners to help you plan the details of the wedding.
What is your cancellation policy?
Cancellations that are made sixty 60 or more days prior to the arrival date will forfeit their advance payment of 50%. Cancellations or changes that result in a shortened stay that are made within sixty (60) days or less of the arrival date will forfeit the full payment. Early departure does not warrant any refund of rent or deposit.
Is there parking for weddings or events?
We have limited parking at the home. We have a two car garage and parking for 8 vehicles in the driveway. There is additional street parking. Many people use a shuttle service to get guests to the wedding. However, our wedding planner will be able to help you with this and other organizational details.
Do you provide chefs, maids, etc.?
Daily chef service for breakfast is included (does not include groceries). We provide daily housekeeping service for 4 hours per day to take care of linens and towels and also perform light housekeeping. Our personal chef can also be hired for daily service or for special meals (see Rates for more info). Also, we employ a property manager who will be onsite from 8-5 to take care of the pool and grounds, light bartending, perform routine maintenance, and take care of any unexpected repairs or maintenance to the home. Alejandra Cobos provides concierge service to set up airport transport, tours, spa service, etc.
Are we expected to provide gratuity to the staff?
We suggest the usual gratuity of $10-15 USD per day per guest to be split between the staff. If you prefer, 10-15% of your accommodation expenses can be given as a gratuity to your villa staff. Your gratuity is greatly appreciated and may be given daily to each staff member or at the conclusion of your stay. The villa does not accept credit cards, cash only.
Do we have a wedding planner on staff?
While we do not have a wedding planner on staff, we are happy to recommend several highly regarded planners in the area. However, if you have your own wedding planner, we are happy to work with you and the planner to make sure that the planning process is as simple as possible.
How are reservations and payment made?
Reservations can be made with the owner directly or guests may use VRBO to book vacation rentals. Payment can be made through Paypal, personal check, bank transfer,or Apple Pay.